In the event of a manufacturing defect, please complete the form below. We will get back to you with instructions. Any defect will either be repaired or replaced, at Pakayak’s option, at no charge to the Consumer and returned, shipping paid by Pakayak, to the Consumer within a reasonable period of time. Consumer is responsible for delivery to Pakayak. You will receive shipping instructions when we issue an RMA number. No boats will be accepted for warranty claims without a RMA number.
If it is determined that there is no manufacturing issue with the Pakayak product, return shipping costs will be charged to the Consumer.
To submit a warranty request, please fill out the form below.